A proactive approach to wellbeing
Fostering mentally healthy workplaces is top of mind for all employers, but actioning this across diverse workforces and in hybrid work environments poses a very real challenge. Medline empower managers and minimise risk Managing the priorities of keeping people safe at work, while also building psychologically safe workplaces, has caused a headache for many HR leaders who feel caught in a reactive cycle. If employees are only talking to their managers about wellbeing issues when things reach a critical point, the impact on the workplace is more widely felt. A proactive approach With this in mind, taking a proactive approach to helping people take care of their wellbeing in a holistic and preventative way can have long-term benefits to our workforces. For global healthcare company Medline, which has staff across manufacturing, warehouse, office and on-the-road work environments, this approach to supporting wellbeing was a puzzle to be solved. HR Business Partner at Medline Alana Rodwell was determined to find a user-friendly option for workplace wellbeing: “We’ve got around 300 people in our business nationally, and a very diverse workforce. For many, English is their second language. We looked to Sonder partly because of the multilingual service. It’s a massive opportunity to provide employees with a service where they can chat to somebody in their language, in a way that feels comfortable for them.” A culture of care While Medline had an existing culture of care, the legislation introduced in 2023 on psychosocial safety in the workplace prompted Alana and her team to look for a more meaningful way to deliver wellbeing support. They wanted a solution that would help their people when they needed it most. Whether that was with an article on how to improve their confidence as a leader, access to medical information around the clock, or simply […]