The AVR Lab, a leading supplier of augmented and virtual reality (AVR) technology and services announces their partnership with Gemvision, bringing the Gemvision’s Communication Platform as a Service (CPAAS) to the Australian and New Zealand markets.

The Gemvision (CPAAS) platform gives engineers, healthcare workers, electricians, technicians, that are hands-on workers, their hands and of course their mind to get the job done.

Well-trained employees are getting harder to find, while service and maintenance standards are getting higher. Effective communication, fast remote resolution times and first-time-fix-rates are extremely important for keep the client happy and the costs in check.

This is not limited to industry. Whether it be healthcare, maritime, protective services or manufacturing, we find similar use cases where the Gemvision solution fits seamlessly to support business excellence.

With Gemvision you can:
§ Give and receive remote work instructions and connect to remote colleagues to ’share your view’ through smart glasses or mobile devices.
§ Remotely control the camera of smart glasses and mobile devices during support video calls
§ Live annotate, capture pictures, record video streams, share your screen and more to get the right information to the right place.
§ Do routine maintenance checks and inspections with workflows to rapidly access checklists, audit forms, troubleshooting guides and easy submission when fulfilled.
§ Capture and share expert knowledge with field workers
§ Offer standardised workflows for employee training
§ Offer on demand access for field workers for procedures, manuals, checklists, workflows etc.
§ Integrate with management software that manage your jobs, tasks, work orders etc.
§ Use voice commands to be truly hands-free while working with smart glasses in the field.
§ Integrate with a multitude of CRM, IoT, ERP, Analytics and Service platforms, providers and technology.

“When we identify new partners for the ANZ territory they not only have to be able to deliver a valuable solution to our market, but they also have clearly demonstrated they value and will support our market.

The Gemvision Solution offers Australia and New Zealand organisations a highly featured affordable SaaS solution, said Danny Gambaro, Director of The AVR Lab.

Gemvision also expects a lot from the collaboration with The AVR Lab. Mark Smit, founder and CEO of Gemvision: “We are experiencing an enormous increasing demand from the B2B market for our remote Communication Platform as a Service solution.

“The AVR Lab is an experienced specialist in Augmented Reality Technology and Services and we value the AVR Lab as a high-quality addition to our partner network. Together with the AVR Lab’s AR knowledge, the Gemvision.io platform makes for a powerful combination for ambitious B2B companies who want to lift their services, support and training capabilities to the next level.”

The AVR Lab was founded in April 2020 as a subsidiary of Accuteque Global Pty Ltd, a Management Consulting firm, founded by Caroline Patton in 2002, that has been providing services to the Australian and New Zealand markets for over 18 years.

The AVR Lab was established as a separate business, focused on bringing the best AVR technology and solutions to the Australian and New Zealand market.