ImpexDocs, a leading Australian GTM (Global Trade Management) software company headquartered in Sydney, has launched ImpexTrack, a revolutionary software solution designed to redefine container and shipment visibility for exporters and importers worldwide.

With ImpexTrack, businesses can now experience unparalleled insight into international shipments through real-time container event tracking, including dynamic Estimated/Actual Time of Arrival (ETAs/ATAs) and Estimated/Actual Time of Departure (ETDs/ATDs), thereby revolutionising shipment visibility in the global trade landscape.

 Manish Desai, CEO of ImpexDocs, emphasises that the introduction of ImpexTrack marks a significant milestone in the company’s dedication to empowering customers with actionable insights and streamlined logistics processes.

“Real-time container event tracking goes beyond mere shipment monitoring; it’s about comprehensively understanding its journey, anticipating its Estimated Time of Arrival (ETA), and proactively responding to potential disruptions,” he elaborates. “ImpexTrack represents a game-changer, enabling our customers to optimise logistics planning, drive operational efficiency, and ultimately enhance customer satisfaction.”

The development of ImpexTrack stems from a strategic collaboration with a trusted industry partner, leveraging their expertise and cutting-edge technology to deliver a seamless and efficient digital trade solution for shippers.

By consolidating shipping container event information into a single, user-friendly platform, ImpexTrack eliminates the need for customers to navigate multiple shipping line portals or manually track details in spreadsheets, thereby streamlining their workflow and enhancing productivity.

In light of recent global challenges, the significance of real-time, up-to-date information has become increasingly apparent. Mr. Desai underscores, “In today’s dynamic trade environment, relying on outdated, static data is no longer viable. Each shipment’s data is now as critical as the shipment itself.”

Tejas Oza, Chief Revenue Officer of ImpexDocs, highlights the collaborative benefits of ImpexTrack, particularly in fostering stronger partnerships between exporters and importers.

“ImpexTrack facilitates seamless collaboration between exporters and importers, empowering importers to independently access comprehensive shipment information via the Customer Portal,” he explains. “This self-serve option not only enhances customer satisfaction but also alleviates the burden on exporters, reducing the need for extensive communication and manual tracking.”

ImpexTrack offers significant financial benefits to customers by providing real-time visibility into shipment status, enabling exporters to confidently request payment, while importers can better manage cash flow with the assurance of their shipment’s progress.

The platform’s flexible pricing model, charged on a per-container per-month basis, ensures a cost-effective solution for shippers of all sizes.