Getting the right information to the right place
The AVR Lab, a leading supplier of augmented and virtual reality (AVR) technology and services announces their partnership with Gemvision, bringing the Gemvision’s Communication Platform as a Service (CPAAS) to the Australian and New Zealand markets. The Gemvision (CPAAS) platform gives engineers, healthcare workers, electricians, technicians, that are hands-on workers, their hands and of course their mind to get the job done. Well-trained employees are getting harder to find, while service and maintenance standards are getting higher. Effective communication, fast remote resolution times and first-time-fix-rates are extremely important for keep the client happy and the costs in check. This is not limited to industry. Whether it be healthcare, maritime, protective services or manufacturing, we find similar use cases where the Gemvision solution fits seamlessly to support business excellence. With Gemvision you can: § Give and receive remote work instructions and connect to remote colleagues to ’share your view’ through smart glasses or mobile devices. § Remotely control the camera of smart glasses and mobile devices during support video calls § Live annotate, capture pictures, record video streams, share your screen and more to get the right information to the right place. § Do routine maintenance checks and inspections with workflows to rapidly access checklists, audit forms, troubleshooting guides and easy submission when fulfilled. § Capture and share expert knowledge with field workers § Offer standardised workflows for employee training § Offer on demand access for field workers for procedures, manuals, checklists, workflows etc. § Integrate with management software that manage your jobs, tasks, work orders etc. § Use voice commands to be truly hands-free while working with smart glasses in the field. § Integrate with a multitude of CRM, IoT, ERP, Analytics and Service platforms, providers and technology. “When we identify new partners for the ANZ territory they not only […]