Benefits include up to 25 per cent faster execution of warehouse processes, a picking error rate close to zero, and a reduction in waste of around 100,000 paper sheets per year

TeamViewer, a leading global provider of remote connectivity and workplace digitalisation solutions, has announced that global semiconductor manufacturer, GlobalFoundries (GF), has deployed TeamViewer’s augmented reality (AR) platform, Frontline, to digitally transform its warehouse operations at its facility in Dresden, the largest semiconductor plant in Europe.

Among the major benefits that GF achieved through the implementation of TeamViewer’s solution is up to 25 per cent faster execution of warehouse processes, better employee ergonomics, a picking error rate close to zero, and a reduction in waste of around 100,000 paper sheets per year.

Kevin Hidalgo, senior director of logistics, GF, said, “At GF, we always strive to improve our operational efficiencies to better fulfill our customers’ needs. When looking for a solution to digitally transform and improve our warehouse operations, we found that an augmented reality-based solution could really make a difference for us. Now, with the roll-out of TeamViewer Frontline, we are able to take efficiency, accuracy, and sustainability of warehouse logistics to a whole new level.”  

Jan Junker, executive vice president solution sales and delivery, TeamViewer, said,  “Around 80 per cent of the global workforce is not working at a desk, but in manufacturing, production, logistics, or field service. With our AR solutions, enterprises have the first-time opportunity to also digitalise the tasks and processes from these areas and seamlessly connect the workers to the company’s existing digital infrastructure. The benefits that GlobalFoundries achieved in such short time speak for themselves.”

At the GF warehouse, the software guides the warehouse workers through the picking process with clear step-by-step instructions displayed on the smart glasses directly in the user’s field of view. Together with the integrated voice control, it provides 100 per cent hands-free information to workers, completely replacing the former paper-based process.  

The end-to-end implementation of TeamViewer Frontline in the warehouse of GF’s Dresden facility was completed in only ten weeks. TeamViewer is working closely with GF to identify other opportunities to use the solution and is exploring use cases beyond vision picking.