Problem solver Aaron Bollinger moves up the ranks to take on Hydraulink Mackay branch manager role
Hydraulink Mackay branch manager, Aaron Bollinger, says building relationships and solving customer problems are the keys to success that he has used to grow his career with Hydraulink A man focused on building relationships and solving problems has risen through the ranks to become Mackay branch manager of the national hose, fittings, and hydraulic service organisation, Hydraulink. Aaron Bollinger started as a service technician with Hydraulink, before moving into mobile service, breakdowns, and installations, then service manager, area sales manager, and now the branch manager at Mackay, Queensland. “Hydraulink provided me with outstanding support and a clear pathway to progress my career. Along the way I learnt from different managers and colleagues, all with different styles and ideas, and all of them helped grow my knowledge,” says Aaron. “In Mackay, we service major industries, such as mining, sugar, and agriculture. The customers we work with want to minimise downtime and ensure safety compliance on their sites, so they trust us to get them moving again,” he added. Hydraulink and sister company Hydraulink CCR’s extensive national network includes 14 company-owned sites in Australia, 135 network partners, and 150 service vehicles offering 24/7 onsite and mobile services to the same uniformly high levels of outstanding service, safety, standards compliance, traceability, and diverse machinery and equipment knowledge. As part of his move to branch manager, Aaron undertook leadership training at the Hydraulink Academy, which he says was practical and hands-on. “It didn’t feel like we were in a classroom – it felt like we were working with real examples that we might encounter next week on the job. We were also given homework, to bring real examples back to the group and describe how we applied our new learnings. It gives us a chance to learn where we could have done better, […]