Australian manufacturers: Intelligent automation boosts growth and competitiveness
By Leigh Pullen, CEO, CiGen Manufacturers have long embraced automation. Typically, this has been in the factory where physical tasks performed by people have been replicated by machines. For example, General Motors started using robots in factories over 60 years ago. And we’ve seen similar stories ever since the first steam driven looms were used during the Industrial Revolution. But, when it comes to business processes, there are substantial opportunities to automate tasks in order to boost productivity and reduce workplace boredom. Factories represent just one element of successful manufacturing operations. For the business to succeed it needs a number of other crucial functions to work at their best. When we look at business processes, ranging from customer service through to financial reporting, managing equipment maintenance and back office operations, we find that many tasks are repeated each day, week or month by people executing the same steps over and over. Intelligent automation, using tools such as robotic process automation (RPA), can support people in key business functions and free them from restrictive, time consuming and monotonous tasks allowing them to focus on higher value activities and empowering them to deliver new innovations that can supercharge growth and competitiveness. No more rekeying For most Australian manufacturers there are tasks that rely on information stored in one system being rekeyed into another. A machine may record how long it’s been operating or how many widgets it has turned out. At the end of a day, that information might be collected by a person and re-entered into a spreadsheet. The data might then be copied into a maintenance log or some other application. Everything from initial data collection through to the entry into other applications can be automated. A piece of software code can read the information from the machine, reformat or […]